Frequently Asked Questions
Answers to all your questions about hibij
From opening an account to withdrawing via bKash, claiming bonuses to responsible gaming — find straightforward and honest answers to hibij's most frequently asked questions all in one place.
hibij is committed to providing a safe and enjoyable betting experience for players in Bangladesh. Whether it is new registration, cricket betting, slot games, bKash and Nagad transactions, or bonus terms — it is natural to have questions. The five sections below bring together direct answers to the most frequently asked questions. If you still have questions after that, our 24/7 live chat support is always ready.
Frequently Asked Questions
Account and Registration
To open an account at hibij, you need an active mobile number and you must be at least 21 years old.
You can create an account in just a few minutes by entering your name, mobile number, and a strong password
in the registration form. Only one account is allowed per mobile number.
No, each phone number can only be linked to one hibij account. If multiple accounts
are created, hibij reserves the right to close all of them and forfeit the balances.
This rule is strictly enforced in the interest of fair play.
Click the "Forgot Password" option on the login page and enter your registered mobile number.
A verification code will be sent to your phone. Use the code to set a new password.
If you have trouble, contact hibij live chat — our team is available 24/7 to help.
hibij may request identity verification for withdrawals above a certain amount or in cases of suspicious activity.
This is done to protect your account and prevent unauthorized access.
The verification process is straightforward — the support team will guide you through it.
hibij operates as a fully mobile-optimized website. You can visit hibij.cam directly from any smartphone browser
and enjoy all games and betting features. No separate app download is needed — adding a browser shortcut
to your home screen gives you an app-like experience.
Deposits and Withdrawals
Funds deposited via bKash are generally credited to your hibij account instantly.
Occasionally it may take 2-5 minutes due to network delays. If it takes more than 15 minutes,
contact live chat with your transaction ID.
The minimum deposit at hibij is ৳100 — across all methods including bKash, Nagad, and Rocket.
The minimum withdrawal amount is ৳500. Processing is faster when you withdraw a slightly larger amount
rather than making multiple small transactions.
Yes, hibij supports deposits and withdrawals via all three methods — bKash, Nagad, and Rocket.
The minimum deposit is ৳100 and the minimum withdrawal is ৳500 for each method. Support for Bangladesh's popular
mobile banking services makes transactions easy from anywhere.
hibij withdrawal requests are generally processed within 15 minutes to 2 hours.
It may take a little longer during busy periods or if additional verification is required. If you
experience any issue after submitting a request, contact live chat immediately.
hibij does not charge any deposit or withdrawal fees on its end. However, your mobile banking provider
(bKash, Nagad, or Rocket) may deduct their own transaction charges — that is governed by their own
policies and has nothing to do with hibij.
Games and Rules
To bet on BPL matches at hibij, go to the Cricket section and select an ongoing or upcoming
match. You can place bets across various markets including match winner, toss winner, and top run scorer.
Review the odds and amount carefully before confirming your bet.
In live casino, you play in real time with actual live dealers — such as live roulette, live
baccarat, or live blackjack. Slot games are entirely software-driven, where you play
alone at your own pace. Both are available at hibij; the choice is entirely yours.
RTP (Return to Player) is the theoretical average percentage of total bets that a game returns to players over the long term.
It is an average across millions of rounds, so it does not guarantee a win in any specific session.
A higher RTP means the average amount lost over time may be comparatively lower.
Aviator, made by Spribe, is a crash-style game. A plane takes off and a multiplier keeps rising. You must "cash out" before the plane crashes. If you wait too long, you lose your entire bet. The game is fast-paced and each round runs independently.
Yes, all games on hibij run fully in a mobile browser. On both Android and iOS, slots, live casino, and cricket betting work normally using Chrome or Safari. Use a stable internet connection for the best experience.
Bonuses & Promotions
hibij offers up to a 150% bonus on your first deposit, up to ৳8,000. For example, deposit ৳1,000 and ৳1,500 in bonus funds will be added. A 25x wagering requirement must be met before the bonus can be withdrawn.
Full details and rules are available on the Terms & Conditions page.
A wagering requirement is how many times you must bet the bonus amount before you can withdraw it.
At hibij this is 25x — meaning if you receive a ৳1,500 bonus, you must place a total of ৳37,500 in bets. Details on the time limit and eligible games are listed on the Terms & Conditions page.
hibij has three VIP levels — Bronze, Silver, and Gold. You move up automatically through regular play and active participation. Bronze offers up to 0.3% cashback per week, Silver up to 0.7%, and Gold up to 1.0%.
Bonuses can generally be used on most slots and casino games at hibij. However, some games may contribute less or more toward meeting the wagering requirement. See the Terms & Conditions for the specific list, or ask via live chat.
Yes, hibij runs special promotional offers during various festivals — such as Eid, Pohela Boishakh, and the T20 World Cup. These offers are announced on the site at the relevant time. Visit hibij.cam regularly to stay up to date with the latest offers.
Security & Responsible Gaming
Yes, hibij uses SSL encryption to keep all data secure. Your personal information and transactions are sent through fully encrypted channels. We never sell or share your personal information with third parties. Read the Privacy Policy for more details.
hibij strictly follows a 21+ age policy. Only individuals aged 21 or above may open an account and play. If an underage person attempts to register, the relevant account will be closed immediately.
Yes, hibij offers a self-exclusion option. If you feel that gaming is having a negative impact on your life, you can contact us via live chat or at [email protected] to take a temporary or long-term break from your account.
All games offered on hibij are developed by trusted game providers (Pragmatic Play, PG Soft, JILI, Spribe, etc.) that use a Random Number Generator (RNG). This technology ensures that every result is completely random and not predetermined.
hibij's Responsible Gaming page provides detailed guides on setting a budget, managing your time, and getting help. Remember — betting is for entertainment only; never play with borrowed money or by breaking into your savings.
hibij's support team is available 24 hours a day, 7 days a week for assistance in Bengali via live chat.
To contact us by email, write to [email protected].
We aim to resolve any issue quickly — whether it relates to transactions, games, or your account.
Still have questions?
Contact support — our Bengali-speaking team is here for you day and night.
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Email: [email protected] | Live chat 24/7